© 2023 by Macie McCracken 

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(972) 403-8801

info@lakesidegroomers.com

5813 Preston Road
Suite 572
Plano, Texas 75093

Frequently Asked Questions

How much does dog grooming cost?

Grooming cost depends on your dog’s breed, weight, condition of the coat and desired services. Baths START at $35 and haircuts START at $50.

Do you groom cats?

Yes, we groom cats on certain days of the week. We only groom cats who have been groomed before and are okay with being in the salon environment, which includes being around dogs. The grooming environment can be high stress, so we try our best to provide the calmest environment possible.

How much does a cat grooming cost?

Cat baths start at $65 and haircuts start at $100.  Included with a bath or haircut is nails, anal gland cleansing, de-shedding, and brush out for long-haired cats.

What is included in a basic dog bath package?

Included is a thorough bath with premium shampoo and conditioner, a brush out, nail trim, anal gland expression and ear cleaning.

What is included in the basic dog grooming package?

Included is a bath with premium shampoo and conditioner, a haircut of your choice, a brush out, nail trim, anal gland expression and ear cleaning. 

What is the Luxury Package and how much extra is it?

This is an add on to any Bath or Haircut. It includes nail grinding, teeth brushing, blueberry facial scrub, Luxury shampoo and conditioner, and extra deshedding. It starts at $10 extra depending on the size of the dog.

How long will it take to groom my dog?

Grooming can take anywhere between 2-6 hours depending on desired services, type of dog, condition of the coat, overall workload in the salon, day of the week (Saturdays are busiest), and the overall behavior of your dog or cat.

Why does it take so long to groom my dog?

Grooming takes 2-6 hours because we groom multiple dogs at any given time. This allows your dog a break between each step to relax and prevent a stress reaction. The grooming salon is meant to be a positive environment, as your dog will spend a lot of time here in their lifetime. Giving breaks helps us to keep this a positive place.

Rushing can also be unsafe for both the pet and groomer. We practice safety first rather than rushing and risk injury to your dog. Our focus is to provide a gentle grooming experience for your dog that will lead to your dog leaving our facility looking gorgeous!

Can I pay extra to have my dog done faster?

A: We do offer express appointments. With this service we will groom your dog all the way through. This could take anywhere between 45 minutes and 2 hours.

Can I wait while my dog is being groomed?

More often than not, animals tend to do much better with grooming when they cannot see their owner. When they can, they often focus all their attention on getting to their owner, instead of on the groomer. This can lead to unsafe situations and a longer grooming time. We suggest you do not stay in the salon while your dog is being worked on, in order to minimize the potential risk associated with these unsafe situations. This is in the best interest of your pet and the groomer working on your pet.

When can my puppy have their first haircut?

We recommend you start grooming your pup as early as possible. This is usually between 8-12 weeks and greatly helps your dog in getting use to the grooming process and environment.

I have an aggressive dog, can you groom it?

A: We value the safety of your pet and our groomers above all else. Sometimes it is not in the best interest of the pet or the groomer to groom an aggressive dog. This can put the groomer at risk of being bitten and the dog at risk of accidental injury by grooming equipment.

Can I bring my own shampoo?

Definitely! Just give this to the groomer at check-in.

Will my dog be kenneled before and after grooming?

Yes. But don’t worry, contrary to popular belief, many dogs actually enjoy the kennel. The enclosed space makes them feel safe and gives them a break from grooming. We also have an option for doggie daycare if you would like your dog to have some play time with other dogs after grooming is complete.

 

Can I drop my dog off before work and pick up after work?

This is possible, but not suggested. If your dog is in our salon all day we require a half day of doggie daycare to be added to the groom. This is because after so long, the kennel space is needed for other dogs, not to mention we cannot take them out for potty breaks.

 Does my dog get water while in your care?

Yes! We make sure the dogs have access to water while in our care.

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